My friend Chette is writing about the bias of policy-makers towards promotion and development of contact centers. As a developer, I would prefer to go up the value chain in a macro scale, and work the industry towards development and business process outsourcing. Unfortunately, we need the cash - or investment - now, so we can't pass up the opportunity to make use of what we have at hand.
This was my original blog when I started way back in 2002. Much of the posts have disappeared. Now I'm reviving it in January 2009 to be my blog for quick, unedited stuff.
Wednesday, August 14, 2002
I knew it all along. Not to put down supply chain practitioners, but their practice is used as an analogy for IT education. (ITnetcentral) I think we should look at other ways of solving the mentioned chicken-and-egg problem of work experience, by letting the students work on certifiable, useful projects while still in the academe.
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